Our clients were so satisfied and pleased with the results that we delivered, that they began to request additional services such as cleaning tile and grout, area rugs and air ducts. As we formed relationships with numerous business owners, they shared with us their frustration and dissatisfaction with the majority of commercial cleaning companies that they had hired for janitorial services. Across the board, we heard the same struggles from countless owners and managers. It seemed that no matter which company was hired, the same three problems continued to arise:
I typically do not write reviews but the service and professionalism that I received from Cloud was excellent! I’m very pleased with hiring them to do our cleaning and highly recommend them for any cleaning needs.
I really just need to express our thanks to you and your team. I think I have said this before, but, I have been in this industry for a while and I have experience with a lot of vendors – by far, your crew is the best.
Polite, courteous, explains the problem and provides a solution while giving us a “team work” feel. Your response time is like no other, I could go on and on. We are lucky to have such a wonderful vendor registered with us.
Please tell your field crew the same. I have had residents call and thank me as well as request I extend thanks to you. I deserve no thanks, but how awesome is it that we get a ‘thank you’ because of you? You know as well as I do, we experience a lot of negativity – it comes with the job. If there are multiple platforms where we can leave extended reviews, please send me a list and I will get it done. Please do not be hesitant to do so!
I hope you have a wonderful week!
Jenna Lambright, TCS, COS
Community Manager
Towne Oaks Apartments
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Cloud not only sees to it that our work environment is immaculate, they also provide us with all of our daily consumables, always anticipating our needs long before we run out. I would recommend Cloud to anyone looking for commercial cleaning!