Our clients were so satisfied and pleased with the results that we delivered, that they began to request additional services such as cleaning tile and grout, area rugs and air ducts. As we formed relationships with numerous business owners, they shared with us their frustration and dissatisfaction with the majority of commercial cleaning companies that they had hired for janitorial services. Across the board, we heard the same struggles from countless owners and managers. It seemed that no matter which company was hired, the same three problems continued to arise:

1/The quality of the work delivered was poor, leaving many details completely overlooked. 2/ They found that with most janitorial companies, cleaning issues would only be resolved for a week at most and then return to sub-par performance and standards. The lack of follow-through was shocking. 3/ Most companies did nothing to meet and address specific concerns or issues that would pop up. Having been in the service industry for years, I found that surprising and disturbing.